Customer Oriented Friendship

After starting work by few days there was a really important concept that i needed to learn , The concept is that you have to keep the customer who's having a network trouble ticket updated with his ticket status based on the severity of the ticket , for example if customer connection is totally isolated you have to give him an update in a certain time interval even if it was useless update but you have to always give him the update that makes him feel that you're working on his problem and you're doing something to make it resolved. I haven't felt the importance of this except when i was put in a situation where i was the customer to a certain company and they kept calling me every 30 mins and telling me "Hello Sir, we did this and that and your issue will be resolved within X minutes" even-though the info they provided was totally useless but it made me feel much better to know someone is caring just to give me an update.

When i had a thought today about my friends the ones i gained from life and college i totally thought of the point why don't we deal with friendship as a customer oriented product , why do we get too busy in life to even call and give updates about what's going on in each others' life why the ones that was called your best friends don't care just to give you weekly update about what's going on in their lives ,  I know friends that i don't know quite well but they care to ask every-now and then just to keep the bond between us established.
At this point of life specially after college i no longer need friends that base our friendship on memories we used to have but what i really want is a customer oriented friendship.

Starting all over again

It's my first blog post in a long time , not that long but for me it's too long i had too many thoughts but in a way or another for the first time of my life i was no longer able to hold my pen and write what i think .. call it distraction call it dissatisfaction call it whatever but there seemed to be something preventing me from doing so.

The words are the most powerful thing in human history , it's what define us the words we say and what define us even more the words we don't say, the words that can hurt someone if said or cause pain to either yourself or somebody else.

Through the past few days many things have changed in my life and in the life of many people in my country , i do really hope to change because that's the essence of life and the person who forgets that will live either lost or isolated.

Quoting from the curious case of benjamin button.

" I hope you live a life you're proud of. If you find that you're not, I hope you have the strength to start all over again. "

May God give me the strength to start all over again