Customer Oriented Friendship

After starting work by few days there was a really important concept that i needed to learn , The concept is that you have to keep the customer who's having a network trouble ticket updated with his ticket status based on the severity of the ticket , for example if customer connection is totally isolated you have to give him an update in a certain time interval even if it was useless update but you have to always give him the update that makes him feel that you're working on his problem and you're doing something to make it resolved. I haven't felt the importance of this except when i was put in a situation where i was the customer to a certain company and they kept calling me every 30 mins and telling me "Hello Sir, we did this and that and your issue will be resolved within X minutes" even-though the info they provided was totally useless but it made me feel much better to know someone is caring just to give me an update.

When i had a thought today about my friends the ones i gained from life and college i totally thought of the point why don't we deal with friendship as a customer oriented product , why do we get too busy in life to even call and give updates about what's going on in each others' life why the ones that was called your best friends don't care just to give you weekly update about what's going on in their lives ,  I know friends that i don't know quite well but they care to ask every-now and then just to keep the bond between us established.
At this point of life specially after college i no longer need friends that base our friendship on memories we used to have but what i really want is a customer oriented friendship.

Starting all over again

It's my first blog post in a long time , not that long but for me it's too long i had too many thoughts but in a way or another for the first time of my life i was no longer able to hold my pen and write what i think .. call it distraction call it dissatisfaction call it whatever but there seemed to be something preventing me from doing so.

The words are the most powerful thing in human history , it's what define us the words we say and what define us even more the words we don't say, the words that can hurt someone if said or cause pain to either yourself or somebody else.

Through the past few days many things have changed in my life and in the life of many people in my country , i do really hope to change because that's the essence of life and the person who forgets that will live either lost or isolated.

Quoting from the curious case of benjamin button.

" I hope you live a life you're proud of. If you find that you're not, I hope you have the strength to start all over again. "

May God give me the strength to start all over again

Now They're free #Jan25

You found something else. In that cell you found something that mattered more to you than life. It was when they threatened to kill you unless you gave them what they wanted... you told them you'd rather die. You faced your death, Evey. You were calm. You were still. Now you're free.

Egypt Revolutionize

This blog post isn't written so i can share it to everyone , i actually wanted to write it in my private sections but who knows what tomorrow bring us and maybe this post do document something in my history that i need to share with the world.
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On Jan 25 a group of Egyptian youth, (To be honest the people i know) said we'll walk the streets we'll make a difference and we'll no longer be silenced. We want peace we want justice we want freedom.

As for me Jan 25 was an ordinary day like any other day even some of my friends called me to go to protest and i was like "who cares anyway" i'll stay at home and watch TV and i'll turn twitter on and the online video streaming, back then everything seemed to be fine and normal yes normal and for a normal person like me normal is good enough.


" I do, like many of you, appreciate the comforts of the everyday routine, the security of the familiar, the tranquility of repetition. I enjoy them as much as any bloke. "

On Jan 28 it's no longer normal nearly everyone i know is going to protest and is going out, there was a weird force taking them and to tell you the truth i wished i could go, and with everyone telling me he's going i envied him because for me this was the impossible to go and walk in a protest and who knows what could happen. The day ended by me running in the street searching for a way back home after work was cancelled and curfew was activated and i went home by a miracle.

Deep inside me at this very moment something was changing , it felt like a dream to just wake up the news channel and see Egypt and tanks in the street , the picture wasn't complete until one day i had to take my car and head to work , i felt a great pain when i saw the streets and tanks. It felt as if something really has changed and it all started with a little thought online, no one could have ever imagined it happening so fast.
I believe that the power of the person is to be able to identify his weakness and am able to do this now and that's why am writing this blog post.

To be honest, those people risked their lives and i mean really risked their lives some where injured others were killed and actually they didn't care, their message was louder than people like me and any other person who enjoyed being normal. It's because they believed in something and the quote that say you must have something you could die for .. and those people - people in #Tahrir - have something to die for. All they deserve is my deepest respect and my deepest regret that am not one of them , they moved something inside me with them being there whether today or tomorrow or any other day. I'm not one of them and never will be but maybe someday i'll be given the chance or maybe take the chance to do something good for this country.

And as many people including me argue with protesters that we should stop protests and get a negotiation phase because Egypt deserve it and i do still insist on this opinion, In the end it'll always be my opinion the opinion of the normal who enjoys being normal. The people who started it all are the ones who shall negotiate believe and break free.

"More than four hundred years ago, a great citizen wished to embed the fifth of November forever in our memory. His hope was to remind the world that fairness, justice and freedom are more than words - they are perspectives."

Where's my shoe ?

Have you ever stopped by yourself in the middle of the street and asked yourself where's my shoe. I remember i used to have this dream of walking bare feet in the street and it always woke me up in bad mood i never understood the meaning of this dream and never will be because some thoughts in our head can't be explained.

But can you ask yourself what if this happen, you actually find yourself in the street with no shoe, how would it feel and how embarrassing would that be .. just think of it for a moment and continue reading.

Now, they always have the saying put yourself in others shoe to see them more clearly or understand the situation more clearly but what about my shoe has no one asked what's its size color or even make did i choose it or someone else did so for me .. am i wearing the right shoe for the right journey or i got the first shoe available to wear .. what if it doesn't suit me or looks nice in my feet what if i got lost with it.

Maybe sometimes in life while running in the middle of the noisy streets and the angry voices and sparkling cars. You have to stop for just one moment .. and ask yourself where's my shoe because maybe you lost it along the road.

Next ?

When i used to be at school like few years ago there used to be a radio show called "Know Thy Self" with Dr.Sahar El Mogy and i still recall this episode so much. She was talking about reaching the success point that you feel you got nothing more to give. Like for instance if your ultimate dream was to be a successful writer and you actually become one of the most successful writers ,the question that will come to your mind always is what's next and she said sometimes it brings many people down achieving their wildest dream cause afterwards they feel they got nothing more to give and nothing more to work for.

When i used to go to school i used to work so hard to go to college .. at college i used to work so hard to graduate .. after graduation i worked so hard to get a good job .. but now the question that's stuck in my head right now at this moment really is "What's next ?" is this what i really want or maybe i can dream for something more. What's the real aim for me being here on earth .. i'm not seeking answers now but as i always say its good to know the question even if we don't know the answers.

الحمد لله

The ellie badge

As if it was those moments that were going to bring him back to life, the old music ringing in his head and a questions runs so deep What if ? and what if not ?

Keep walking

Let's go back in time back back to the most back time slot you can imagine. Let's go back to the day the first human landed on this planet and discovered himself in this wide area of nowhere. The first thing he did was walking. The first thing his children did was just walking , back then all they could do was just walk and discover their surrounding area. So they kept walking and walking till they found water and they were like this is it this is the end of the earth and there is no where else to go. Few hundred years later wanting to unveil the unknown someone or somebody somehow noticed that he can throw some woods on the sea and can sail to the unknown, I wonder how it felt for the first person to ride the waves and sail into the sea felt .. but what am sure of what that person was doing is actually walking, but beyond the boundaries.Beyond the limits we could imagine back then.

Few hundred years later a crazy guy thinks that the earth is a round planet and decides to sail around the world, trying to prove his -crazy- thoughts so he set a ship and lands on a land which later on becomes the world's number one economy, the guy dies without even knowing that he discovered a new land.But all what he was doing was just walking.Trying to go beyond the boundaries trying to prove there's something more for this land we've landed upon.

Few thousand years later a crazy organization decides to send a space ship to space it wants instead of walking horizontally to unveil the vertical land and a man lands on the moon and raises the American flag - the land that was discovered - then we discover that there are 9 planets revolving around the sun and that we're not alone and we're not just a planet there are billions like us.

And the thought that comes to my mind is Us through all these years we're just walking. It seems that the map will never be totally revealed because if you reveal the whole map the game will be over .. i wonder what few thousand years from now will be like what will the human race discover more than what they discovered more galaxies stars planets and maybe lives on other planets.

But the only common action throughout all these years for human beings that made all the difference ...... is that they just kept walking.

The Far Space (2)

So it turned out that someone is asking the same questions of Ellie from the movie Contact whether it's only us or there's someone else.I discovered that Ellie is an inspired character from this speech and there's a real person spending her life sensing signals and waiting for the far space message.

I always ask myself this question are we alone and if not that would be really an awful waste of space.We all tend to live and fight kill and suffer on this planet while if all humans understood for one moment that we're so small to waste our lives fighting and suffering, things would be totally different.But the question what's really out there .. is it just us or maybe our narrow space of mind can't even imagine what's out there. 

Maybe as small as we're in this universe is as small as our brain capabilities for finding the answers.

The meaning

The thoughts in my head these days are running way faster than expected. Dreams hopes fears and every stupid thought that can come to your head is in my head right now.

The meaning .. the meaning to our lives and the meaning for us being here in this life.A tough question why do we keep running everyday searching for meaning and sometimes we create one but is it the one we need.

The meaning .. is my question for myself for the next period because it feels that my life is meaningless.

The Far Space

Young Ellie: Dad, do you think there's people on other planets?

Ted Arroway: I don't know, Sparks. But I guess I'd say if it is just us... seems like an awful waste of space.

Interview Question

Interviewer : What's your biggest life achievement ?
Me: pause 10 seconds (realizing the fact i was sleepless for the past week)
Me: Being here now am just satisfied with everything i did to make it here now  الحمدلله

That something

I don't know what i'm waiting for but i'm waiting for something, i don't know which way to go but there must be a story left for me in that road towards something, and as time goes by and people come and go you still wait and dream of that something, it's not that big i know and it's not that small it's a simple hope i always longed for, the story of waiting and hoping isn't new at all it's just a simple thought and a simple memory recall.

That days come and go we may be waiting and we may not but in the end of the day we're all hoping .. hoping for that something or in other words that someone.

The pen

I hold my pen and the words don't seem to flow like they used to do, something is wrong something is missing and some stuff I just can't understand.

Some hopes are real and others are just slipping away from my hands and at the end of the day i hold my pen and i just can't seem to understand.


Why my thoughts can't flow and whose words is those written by my hands.

The Shadow

I know only your shadow,

It seems enough for me.

I can give it the details that can set me free.

I know only your shadow,

It makes me feel fine.

I am falling in love with a shadow,

The empty shadow of you.